Certificate III in Customer Support and Service Engineer
Our world is getting interconnected with technology. Be part of a future citizen.
INTRODUCTION
The Certificate III in Customer Support and Service Engineer course is designed to provide in-depth knowledge of customer care and support service for Information and Communication Technology Systems in any ICT organization. This certification enables to run standard diagnostic tests and troubleshoot hardware and software.
COURSE FEE
Course Registration Fee : MRF 400
Monthly Installment Fee : MRF 1,500
Total Course Fee : MRF 7,500
COURSE AT A GLANCE
School of Information Technology
Duration: 4.5 months
Course Fee Details
OUTCOMES
Potential Careers
- Servicing ICT Systems
- Data Processing Officer
- Customer Relationship Officer
- IT Help Desk Assistant
- Assistant IT Officer
- Customer Service Executive
COURSE AT A GLANCE
School of Information Technology
Duration: 4.5 months
Course Fee Details
Related Links
MODULES
- PC Fundamentals
- Concept of Operating Systems
- Windows Essentials
- PC Configuration and Maintenance
- Customer Support Service
- Project
Entry Requirements
- Completion of grade 7 OR
- Attainment of a Level 2 qualification OR
Experience Pathway:
- 18 years of age and 1 year work experience AND
- Ability to communicate in the language of instruction
