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Certificate III in Customer Support and Service Engineer Print E-mail

 

The Certificate III in Customer Support and Service Engineer course is designed to provide in-depth knowledge of customer care and support service for Information and Communication Technology Systems in any ICT organization. This certification enables to run standard diagnostic tests and troubleshoot hardware and software.

 

Modules

PC Fundamentals PC Configuration and Maintenance
Concept of Operating Systems
Customer Support Service
Windows Essentials Project

 

Entry Criteria

Completion of grade 7 OR MNQF Level 2 qualification OR meet the alternative entry requirements set by MQA (Please see Minimum Entry Requirements for MNQF)

 

Fee Details

Total Fee: Mrf. 12,000/-
Installment: Mrf. 2,000/- Per Month
Reg.Fee: Mrf. 300/-

 

Duration

6 months

 

Normal 0 false false false EN-US X-NONE AR-SA MicrosoftInternetExplorer4 Completion of grade 7, OR successful completion of a related MNQF Level 2 qualification, OR meet the alternative entry requirements set by MQA (Please see Minimum Entry Requirements for MNQF).